
Terms & Conditions
Terms and Conditions for So Matters Ltd
Effective Date: 9th June 2025
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Welcome to So Matters Ltd ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our services and website [Insert Website URL] (the "Website"). By accessing or using our Website and services, you agree to be bound by these Terms.
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1. About Us
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Business Name: So Matters Ltd
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Registered Address: Brighton and London, United Kingdom
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Company Registration Number: 16457217
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VAT Number: N/A
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Contact Information:
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Email: hello@somatters.com
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Phone: 07817 797764 / 07738131880
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2. Our Mission and Vision
Our mission is to amplify the collective impact of private and third-sector collaborations, benefiting the participating organisations and the communities they serve. Our vision is to foster seamless partnerships between private and third-sector organisations to drive social progress and business success through shared goals.
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3. Acceptance of Terms
By using our Website or engaging our services, you agree to comply with these Terms and our Privacy Policy which adheres to the UK General Data Protection Regulation (UK GDPR).
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4. Services Provided
We provide bespoke consultancy services to private sector organisations and third-sector entities, including:
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Social Impact Strategy Development
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Partnership Development and Co-Creation
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Program Coordination and Oversight
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Impact Measurement and Reporting
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Employee Engagement Facilitation
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Stakeholder Communications Support
Detailed descriptions of these services are available on our Website or upon request.
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5. Your Rights Under UK Consumer Law
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You have rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. For example, you can cancel most service agreements within 14 days unless an exception applies.
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If you believe there is an issue with the service provided, please contact us at hello@somatters.com.
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6. Privacy and Data Protection
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We handle personal data in compliance with the UK GDPR and Data Protection Act 2018.
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For details, please refer to our Privacy Policy
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By using our services, you consent to the processing of your personal data as outlined in the Privacy Policy.
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7. Pricing and Payment
Our pricing structure is outlined in our service agreements, tailored to the scope and complexity of the services required. Custom packages and additional services are available upon request.
Payment terms and timelines will be specified in individual contracts. All prices are exclusive of VAT unless stated otherwise.
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8. Refunds and Cancellations
Due to the nature of consultancy services, refunds are evaluated on a case-by-case basis. For cancellation terms, please refer to your specific agreement.
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9. Intellectual Property
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All content created by So Matters Ltd, including reports, frameworks, and workshops, is our intellectual property.
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You may not reproduce, distribute, or use our intellectual property without written permission.
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10. Limitation of Liability
To the fullest extent permitted by law, So Matters Ltd will not be liable for any indirect or consequential loss arising from the use of our services. Our total liability is limited to the fees paid for the specific service in question.
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11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
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12. Changes to These Terms
We reserve the right to update these Terms. Changes will be effective upon posting on our Website. Your continued use of the Website and services constitutes acceptance of the updated Terms.
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13. Contact Us
For questions or concerns regarding these Terms, please contact us at:
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Email: hello@somatters.com
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Phone: Georgina Wilson 07817 797764 / Suzanne Brennan 07738131880
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Mailing Address: Suite RA01, 64 Nile Street, London, N1 7SR